Managing Knowledge Workers for Change Management Dimensions

Abstract

The knowledge economy requires a different contribution from human capital (i.e. knowledge workers). Knowledge workers are challenge seekers, have high enthusiasm for learning and prefer freedom and flexibility, so it would be wise to suggest that knowledge management should consider all these issues and try to provide opportunities to fulfill the current needs of knowledge workers in particular and the company in general. This paper aims to focus on how Knowledge Management practices, to make useful to change management.  This study suggests that training was one of the most important factors for initiating knowledge management, together with support from the top management. Besides that, compensation and rewards, as expected, remain the preferred factors encouraging knowledge workers to share their knowledge and stay in the company. Therefore a more competitive compensation and rewards package should be offered specifically for workers, compensation packages that more fully appreciate knowledge workers’ knowledge and skills would be most welcomed. This may be become a key factor for change management adoption as one of the dimension.

Keywords: Knowledge Management, Knowledge Worker, Change Management, Leadership, Innovative Knowledge