The Effect of Transformational Leadership, Religiosity, Job Satisfaction, and Organizational Culture on Organizational Citizenship Behavior and Employee Performance in the Regional Offices of National Institute of Public Administration, Republic of Indon

Abstract

This research is intended to prove and analyze the effect of transformational leadership, religiosity, job satisfaction, and organizational culture variables on the employees’ Organizational Citizenship Behavior (OCB)  and performance in the Regional Offices ofthe National Institute of Public Administration (NIPA) in Indonesia. The population of this research is 198 employees from  the  four NIPA’s regional offices. The number of respondent as the sample for the survey is 153 employees. An inferential and descriptive statistical tool using SmartPLS software is used to analyze data.The result of the research showed that transformational leadership and job satisfaction variables have no positive and significant influence on  OCB. Religiosity variable, however, displayed positive and significant impact, while organizational culture variable showed significant impact on  OCB respectively. Transformational leadership and job satisfaction variables showed no significant influence on the employee’s performance, while religiosity and organizational culture variables displayed significant impact on the employee’s  performance. It is concluded that OCB has become  the mediating and significant variable among the religiosity and organizational culture variables, which then significantly  influences employee’s  performance.

Keywords: Transformational Leadership, Religiosity, Job Satisfaction, Organizational Culture, Organizational Citizenship Behavior, Employee Performance