The Effect of Role Overload on Employee Anxiety and Organization Citizenship Behavior

Abstract

This study aims to find out the effect of role overload on employee anxiety and organization citizenship behavior. For this aim, formulated hypothesis have been tested using data collected samples of 120 employees of UBL Pakistan, through data entry in the computer and processed statistically using statistical software (SPSS). Finding after the regression analysis was run, showing 74.1 % variations in the employee anxiety due to role overload and about 71% variation in organization citizenship behavior by the role overload. There is a strong positive relationship in employee anxiety & role overload, and strong negative relationship between organization citizenship behavior (OCB) and role overload as the literature shows. More extensive research needs to be carried out to explore new knowledge in this area.