An Investigation of Perception of Business Process Reengineering in Indian Manufacturing Industry

Abstract

The progress of manufacturing industry still sets the tone for the overall business cycle and the health of this sector is very much at the core of India's socio-economic fabric and hence the Government of India is erecting a pentagon of corridor to boost manufacturing sector and to project India as a Global Manufacturing hub of the world. To compete globally Indian manufacturing sector needs to undergo radical change and Business Process Reengineering (BPR) is one such tool  for competing in the dynamic business environment. Although BPR as change initiative has various methodologies, techniques and tools for implementation, but these methodologies fail to demonstrate  their effectiveness in the absence of clear understanding and the perceptions of the employees  towards the initiative. Based on the perception, the organization will identify the right approach towards the BPR implementation and develop relevant appropriate plans for smooth and successful BPR effort.This study aims at investigating the several understandings of BPR in  various manufacturing sectors across India by  gaging the perception of the internal customers towards  BPR effort . The primary data  was collected from the various manufacturing industries comprising of Small Scale , Medium scale , Large scale, Very Large scale and Multi National Companies across India using structured  self-administered questionnaire. Upon investigation using One-way ANOVA , it is observed that the Indian manufacturing industry has positive approach towards BPR effort across different scales of the organizations and hence makes it fertile for change initiatives.

Keywords: BPR, Business Process Reengineering, Perception, Indian, Manufacturing Sector, Make In India, ANOVA