Impact of Knowledge Management on Organizational Learning in Telecom Sector of Pakistan

Abstract

This study aims to investigate the emerging trend of Knowledge Management (KM) system on organizational learning in telecommunication industry.KM is the propagating issue of concern for management, it’s the outcome of practice and research and it’s still emerging as an essential concept. This paper is going to address KM concerns related to human capital and ICT in the telecom sector. It would help the telecom sector to have a good insight at KM discipline in order to prioritize KM practices by facilitating its adoption. Academicians can employ the outcomes of this study to fabricate replica models and it would further aid to inflate the KM realm. This research is significantly the foremost to steadily establish the importance of knowledge management in the Telecommunication industry of Pakistan. It proffers a favorable reserve of salient information to the telecom sector as it is still sheathing far behind in application of Knowledge Management Tools and practices.

Keywords: Organizational Learning , Knowledge management, Telecom Sector, Pakistan.