The Use of Computerized HRM Systems by Companies in Saudi Arabia

Abstract

This paper investigates the Human Resource systems situation in the Saudi market by surveying 60 companies. Human Resource and IT managers completed a questionnaire to reflect the current state of Human Resource systems in Saudi Arabia. In the course of the study, eight hypotheses were investigated and proved: HR system users in the companies account for less than half of the total staff; most of the companies use Human Resource systems as a part of their automated HR system; several companies use Human Resource management applications developed by their own specialists; the companies’ degree of satisfaction with their Human Resource management systems’ performance; the readiness of companies to implement new and efficient solutions into their practices; the readiness of companies to adopt an SaaS model; businesses have the potential to make great progress despite obstacles. Results have shown that the Saudi market is ready to adopt and implement such new techniques, but satisfaction levels with current solutions are comparatively low and need urgent measures. Progress, particularly on the source of an SaaS model, is needed to improve the companies’ situations and allow them to take a step towards a more successful future by improving their competitive advantage.

Keywords: HRM systems, SaaS model, HR in Saudi, On-demand software, Human capital management, Talent management, Human Resource management systems.