Investigating the Relationship between Leadership Styles and Quality Management Practices

Abstract

Leadership styles and quality management practices play an important role in organizational success. Leadership styles have deeper impact in designing, formulating and implementing organizational strategies to cope with the technological development. Very few studies investigate the relationship between leadership styles and quality management practices. Most of these research works is conducted in developed countries and little literature was found in the developing countries like Pakistan. In the current research study, the researcher conduct it in small and medium enterprises sector of Pakistan to validate the relationship between transformation, transactional leadership styles and quality management practices. For this purpose data was collected from a sample (150) of employees working in small and medium enterprises like banking sector through questionnaires that was adapted from previous research studies. Data was then entered into SPSS in order to apply the different statistical tools and testing of hypothesis. Results indicate that all the variables have significant and positive relationship. In the direct relationship transformational leadership was strongly associated with implementation of quality management practices, while transactional leadership style was less associated to quality management practices.

Keywords: Leadership styles, Quality management practices & Small and medium enterprises