Impact of the Business Continuity Management in Reduction of the Crises Risks at the Greater Amman Municipality

Abstract

The study aimed to identify the impact of the business continuity management in reduction of the crises risks at the greater Amman municipality. The study population consisted of all employees in the greater Amman municipality, were chosen as an appropriate sample consisting of (180) employees, and was distributed the study questionnaire on them. The study found a number of results, among them the following:

a. The results showed that the evaluation of employees for the business continuity management dimensions in the greater Amman municipality, and intellectual skills), were in degree (high)  for all dimensions.

b. The results indicated that there exist a statistically significant impact at a significant level   (α = 0.05), for three dimensions of the  business continuity management, in reduction the crises risks at the greater Amman municipality. The study concluded that a number of conclusions.

Keywords: Business continuity management, Crises risks, Development and implementation, Greater Amman municipality.