A Study on the Performance of Manufacturing Employees: Organizational Culture, Compensation, Organizational Commitment, and Organizational Citizenship Behavior

Abstract

This study aims to examine the impact of organizational culture, compensation, and organizational commitment to employee performance, as well as the role of organizational citizenship behavior as a mediating factor for employee performance in the garment company in the Regency of Semarang, Indonesia. The study population was employees of garment companies that have been in the business for at least 5 years with 43,056 employees. Samples chosen were as many as 120 employees. The questionnaire with Likert scale was the primary data collection instrument. The study was quantitative, with a survey method, and hypothesis approach used was positivism. Structural Modeling Equation was used as the inferential statistics and descriptive statistics. Data was collected through questionnaires. The analysis technique used was SEM analysis. The results show that (1) organizational culture, compensation, and organizational commitment affects organizational citizenship behavior; (2) organizational culture, compensation, and organizational commitment affects employee performance; (3) organizational citizenship behavior affects employee performance; and (4) organizational culture, compensation, and organizational commitment affects employee performance through organizational citizenship behavior.

Keywords: organizational culture, compensation, organizational commitment, organizational citizenship behavior, employee performance