Impact of Employee Training on Organizational Performance A Study of Selected Insurance Firms in Abuja-Nigeria

Abstract

Performance of organization depends on the knowledge and ability of its employees toward understanding the dynamism in the market. Insurance firms spent huge amount of money annually on training employees and the excess of such investment on employees is to improve the employee knowledge on the work and achieve organizational goals better than the competitors. The study is on the impact of employee training on organizational performance of selected insurance firms in Abuja. Questionnaire was administered to population sample of one hundred and twenty (120) employees. Hypothesis formulated for the study were analyzed using t-test statistical technique to determine the relationship that exist between employee training and organisational performance. The study observed that induction and orientation have significant impact on employee job effectives. It was also discovered that on-the-job training has significant relationship with employee productivities while off-the-job training has significant relationship with employees’ innovativeness in insurance industry. The study recommends that insurance organizations should set up regular training and development programmes that are capable of improving the skills, morale and productivity of employees. Personnel managers of insurance firms should also involve experts to determine the appropriate training for the employees. Insurance industry should prioritize training programmes to ensure high level of productivity.

Keywords: training, employee, performance, insurance, productivity, innovativeness