Business Process Reengineering and It Impact on the Performance of Manufacturing Firms in Nigeria: An Empirical Evaluation

Abstract

The paper posits that Business Process Reengineering is the radical redesign and rethinking of processes’ of business to achieve critical improvement desired in quality and performance. Business process reengineering advocates that firms go back to the foundation and reexamine their very roots. It focuses on the processes and not on people or tasks and does not believe in little success; rather it aims at total reinvention of the entire system. Relevant data were reviewed using secondary method of data collection while questionnaire was design for Top and Middle level Management Staff of the manufacturing firms. The data was subjected to statistical analysis and the result clearly showed that Business Process Reengineering impact positively on the performance of Manufacturing Firms in Nigeria as BPR help in eliminating non essential activities and as well enhances the quality of product produce in manufacturing firms in Nigeria. Firms’ vital point is on well-built and motivated leadership for the benefit of the entire organizational system. Current realities, such as changes, competition and the desire of customers, point to the direction that the developing organizations may never get to the place of development if they attempt to follow old ways of doing business. This paper argued that there is need now like never before, to re-examine the path taking so far by developing firms toward improving the performance of their business.

Keywords: Business, Process, Reengineering, Business Reengineering, Firm Performance