The role of business intelligence in knowledge sharing: a Case Study at Al-Hikma Pharmaceutical Manufacturing Company

Samer Barakat, Hasan Ali Al-Zu’bi, Hanadi Al-Zegaier

Abstract


This case study attempted to find the role of Business Intelligence (BI) in Knowledge Sharing at Al-Hikma Pharmaceutical Manufacturing Company in Jordan. A questionnaire was designed and distributed to the number of (75) employees. A number of (68) questionnaires were returned, (7) were rejected for incomplete responses and (61) responses (81 percent response rate) were applied in data analyses. The results indicates that the impact of Online Analytical Processing on the Knowledge Sharing is significant. It also indicated that there is some sort of impact of Data Mining on Knowledge Sharing. Additionally the results shows that there was a significant impact of Data Warehousing on Knowledge Sharing. The findings of the study indicates that the Business Intelligence tools that had a greatest impact on Knowledge Sharing are, respectively: Online Analytical Processing, Data Warehousing, and Data Mining.

Keywords: Business Intelligence, Knowledge Sharing, Pharmaceutical Industry.


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ISSN (Paper)2222-1905 ISSN (Online)2222-2839

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