An Analysis of The Influence of Discipline, Motivation and Work Environment on the Employees’ Performance of Workers’ Social Security Agency, Medan Branch

Abstract

This research was carried out to solve problems and to produce or to determine relevant and reliable human resources strategies to increase work enthusiasm in improving the performance of the employees of BPJS Ketenagakerjaan (the Workers’ Social Security Agency), Medan Branch. The population was 51 employees, including superiors and subordinates, in BPJS Ketenagakerjaan, Medan Branch. The whole population was taken as the samples called census. The research used quantitative approach with survey research type. The data were collected through interviews, field observation and questionnaires obtained from the primary data source; namely, all employees in BPJS Ketenagakerjaan, Medan Branch. Simultaneous and partial tests were used as the data analysis method to find out whether discipline, motivation and work environment had any influence on the performances of the employees in BPJS Ketenagakerjaan, Medan Branch. The results of the research showed that simultaneously, discipline, motivation and work environment had positive and significant influence on the employees’ performance; partially, motivation and discipline had significant influence on their performance whereas work environment did not.

Keywords: Employee’s Performance, BPJS Ketenagakerjaan (Workers’ Social Security Agency)