The Impact of Job Satisfaction on Employees’ Loyalty and Commitment: A Comparative Study Among Some Selected Sectors in Ghana

Abstract

Job satisfaction is one of the vital needs of a most employees in any well-structured organization and vital to all corporate management. It is believed that the prospect business will depend on the level of employees’ satisfactions. The drive of the study is to find whether job satisfaction has impact on the employees’ loyalty and commitment. The study utilized descriptive and exploratory research design. The study population was the entire employees in the selected sectors in Ghana. A total of (150) employee from the mining, financial and manufacturing industries were sampled. Multiple regression analysis was used to predict the unknown value of a variable from the known value of variable also called predictors. According to findings of this study, the model shows a significant and positive relationship, individual factor contribute to the satisfaction but does not have a strong impact on job satisfaction in all sectors. The study again portrayed that, there was at least a positively significant relation between the human resources practices’, job satisfaction and loyalty/commitment in various sectors. The study concluded that job satisfaction showed a significant impact on loyalty and commitment in the manufacturing and mining sector and there was at least significant relationship between the human resource practices, job satisfaction and loyalty/commitment in various sectors which validates the various theories and studies. The study also recommends that, stakeholders of the sectors should pay more attention to employees’ loyalty and commitment as this will enhance the improvement and help survive the current competition within these sectors.

Keywords: Ghana, Job satisfaction, Employee’s Loyalty, Commitment.