Impact of Human Resource Practices on Job Satisfaction in the Microfinance Industry

Abstract

The microfinance industry has received great recognition in this epoch. The study of job satisfaction in microfinance industry has not been conducted to date. The aim of the study was to determine the impact of HR practices like job autonomy, as well as leadership behavior and team work on the job satisfaction of employees working in microfinance industry. The study also determines the level of job satisfaction between male and female employees. The sample of the study consisted of 102 employees working in KBL, TMFB and FMBL of Okara, Sahiwal and Pakpattan.

The test used to find out the relations were correlation, regression and independent T-test. There was a positive and significant relationship between job autonomy, leadership behavior and team work and job satisfaction. Furthermore, it was found that female employees were more satisfied with their job than the male employees in this industry.

Keywords: Human resource (HR) practices, job autonomy, leadership behavior, team work, job satisfaction, microfinance sector