Enhancement Model of Employee Capabilities and Application of Company’s New Culture in Realizing the Future Competitiveness

Abstract

The condition of a business environment that is changing rapidly forms the turbulence for the business organization and makes the business people have to improve their ability to remain competitive and survive in a high competitive environment. The purpose of this study is to design and build a model for improving the employee capabilities and implementing a new corporate culture in realizing the future competitiveness. This study uses a soft system methodology (SSM) approach by involving the experts and the practitioners in the focus group discussion (FGD) or the depth interview to obtain the expert justification. The experts / practitioners include the Key positions as the strategic policy makers in Indosat and related practitioners, the experts / practitioners of Human Resource Management and the organizational theory, universities, and other institutions. This study produces the Conceptual Model with the elements of activity showing that increasing the employee capabilities and implementing a new corporate culture are needed in carrying out the operations that realize the competitiveness is the result of the Soft System Methodology. The capabilities of Indosat Ooredoo employees will experience a critical period if the existing employees and the new recruits have more than 5 years of experience reallocated or received early retirement. The sustainable competitiveness must be maintained by recruiting the new fresh graduates in accordance with the company’s vision and priority programs. The recruitment to prepare the employee regeneration with the unique capabilities that are rare cannot be replicated and cannot be replaced.

Keywords: Change Management, Corporate Culture, HRM, SSM.

DOI: 10.7176/EJBM/11-8-07

Publication date:March 31^st 2019