Impact of CSO Manage Training Programs on Individual and Organizational Performance

Abstract

Human resource problems faced by CSOs are the limited number of employees compared to organizational activities, low employee skills, and lack of employee experience in managing the activities of the organization. Based on these problems, NICE Indonesia conducted a CSO Manage training program which was participated by 10 CSOs. This research was conducted with the aim of evaluating the CSO Manage training program. 10 CSO participants in the CSO Manage training program were taken entirely as research samples. Evaluation of the CSO Manage training program is carried out using the Kirkpatrick four-level evaluation model. The results showed that the objectives of the CSO Manage training program could be achieved as indicated by an increase in knowledge and changes in participant behavior, as well as an increase in individual and organizational performance.

Keywords: Training, CSO Manage, NICE Indonesia, Kirkpatrick Four-Level Evaluation Model

DOI: 10.7176/EJBM/12-2-05

Publication date: January 31^st 2020