The Effect of Business Process Re-engineering Practices on Employee Performances (The Case of Essera Woreda in Dawro Zone South West ETHIOPIA)

Abstract

The purpose of this study is to examine the effect of business process reengineering practices on employee performances. Egalitarian leadership cooperative working environment, top management commitment, the use of information technology, and resistance to change are major variables dealt in the study. Methods designed were descriptive and explanatory. probability sampling techniques and non-probability were used. Sample size determined scientifically was 110.The probability sampling technique used were stratified and simple probability technique. source of data was primary and secondary. Data collection tools were structured interview and questionnaires. Data was analysed by both descriptive and inferential analysis methods. The study achieved 92.7% response rate since 102 questionnaires were filled and returned out of 110 questionnaires distributed. Statistical package social science (SPSS21 version) software used to enter data. Pearson correlation and multiple linear regression model used for inferential analysis methods. Finally, conclusion was egalitarian leadership, cooperative working environment, top management commitment and use of information technology have significant effect on employee performances and resistance to change has insignificant effect on employee performances. A recommendation suggested on the findings were the organization should efficiently share the vision, top managers should participate employees in decision making, update information technology, making conducive working environment to achieve employee performances effectively.

Keywords: Business process reengineering, leadership, top managements, employee performances

DOI: 10.7176/EJBM/13-5-01

Publication date:March 31^st 2021