Effects of Recognition and Job Promotion on Employee Performance of Commercial Banks in Kenya

Abstract

For the last one-decade, commercial banks in Kenya have been registering increased profits, however, the increase in labor turnover and increased cost of staff replacement has led to Kenyan commercial banks aggressively competing for competent employees. The study specifically sought to determine the effect of employee recognition and job promotion on employee performance in commercial banks in Kenya arising from a literature gap. This study used a descriptive research design using primary data, which was collected by use of semi-structured questionnaires. The study concludes that employee recognition and job promotion have positive and significant influence on employee performance in commercial banks in Kenya.

Keywords: job promotion, recognition, employee performance, employee motivation

DOI: 10.7176/EJBM/13-8-05

Publication date: April 30^th 2021