Employee Perception towards Effective Training Program: A Study on Some Selective Private Commercial Banks

Abstract

In an era of uncertain and highly competitive business environments business leaders believe that the level of knowledge and skill of the existing human capital are more strategically critical than ever before. The sustainability of a business is highly dependent on the process of how the workforce is informed and trained with state-of-the-art knowledge, skills and how their attitudes are being groomed in order to maintain sensitivity towards the environmental changes. In this research it has been alleged that Private Commercial Banks (PCBs) in Bangladesh are not out of the frame of this scenario. The role of PCBs is critically appraised in the economic development and trade proliferation. The aim of this paper is to unearth how the existing training and management development program is perceived by employees. In this research, employees from five (5) selective banks in the private sector out of 47 scheduled commercial banks in Bangladesh have been chosen based on convenience as a sample. Five point likert scales have been designed to assess agreeableness and hypotheses have been formulated as well as a Z-test used in order to grab sample populations’ valid judgment towards the management development program of the PCBs in Bangladesh. This research has found that even if banks arrange an adequate number of training programs and allocate time for the purpose of updated Knowledge, Skills and Attitude (KSA), the majority of the respondents believe that they are failing to contribute due return to their organisation due to faulty training and management development systems.

Key Words: private commercial Banks (PCBs), Training and Management Development program, Knowledge, Skills and Attitude (KSA), effective training, employees’ perception