Influence of Motivational Factors on Job Satisfaction in Banking Sector: A Case of Pabna District, Bangladesh

Abstract

Human resource management is the foundation for any business since employees and their expertise are the most critical factors influencing the business's overall growth and success. Job satisfaction assessment is an important part when it comes to managing human resources. Businesses must ensure that their employees are satisfied with their jobs, and motivation, in most instances, has a considerable influence on this. As a result, the purpose of this study is to examine the impact of motivation on job satisfaction in the banking industry, both public and private, in the Pabna District of Bangladesh. The study's population consisted of employees from both private and public banks in the Pabna district. The information was gathered through a standardized questionnaire, with 95 participants answering 23 questions. To quantify the qualitative responses, a Likert scale was used to convert them to numerical values, with options ranging from "Very Satisfy" to "Very Dissatisfy" and the data was processed using the statistical program IBM SPSS Statistics 25. According to the findings, the majority of participants' responses varied from "Very Satisfy" to "Neutral," with only a few responding "Dissatisfy" and "Very Dissatisfy" indicating that both extrinsic and intrinsic motivation have an influence on their job satisfaction. As a result, managers must keep a healthy balance by using both extrinsic and intrinsic variables to encourage employees leading to increased job satisfaction.

Keywords: Motivational Factors, Job Satisfaction, Bank, Bangladesh.

DOI: 10.7176/EJBM/15-4-05

Publication date: February 28^th 2023