Impact of Managers’ Emotional Competencies on Employee Performance

Abstract

This paper explains the impact of emotional intelligence (EI) on organizational performance and identifies how qualities like emotional self-awareness, achievement orientation, adaptability, optimism, and self-control are applied to observe if these competencies have a statistically significant effect on an organization’s performance. Specifically, the paper will study the impact of managers’ EI on employee performance. The authors conducted this analysis by sending out a questionnaire to a medium-sized company in Kuwait, where managers would rate certain aspects of their work on a 5-point scale. The data was then analyzed through Microsoft Excel, Jamovi software, and Smart PLS statistical analysis software. The data failed to prove the hypothesis that there is a positive connection between emotionally intelligent managers and employee performance on the following fronts: quality of work, time management, achievements, and work relationships. One possible source of error was failing to narrow down the research to a specific field.

Keywords: emotional intelligence; employee performance; time management; quality of work; achievements

DOI: 10.7176/EJBM/15-5-03

Publication date: February 28^th 2023