Trust and Collaboration in Practices of Supply Chain Management: a systematic review

Abstract

Collaboration and trust within supply chain practices facilitate the mutual support of corporations, together with producer partnerships with suppliers and manufacturers to reduce risks, access sources, and improve productivity. The review provided theoretical and empirical kinds of literature on trust and collaboration in practices of supply chain management to provide detailed information and give insight and knowledge to the readers. This paper reviewed articles concerning trust and collaboration in practices of supply chain management published over the last 13 years. The review followed PRISM techniques as a methodological approach. The review examined 50 published research articles between 2010 and 2023. The majority of reviewed articles were published in the last two years. The most commonly used method of analysis in reviewed articles was quantitative. The results indicated trust and collaboration significantly affect organizations, and managers must invest in key result areas to remain relevant and dominant in the competitive environment. Trust is a crucial factor in supply chain management, as it ensures mutual understanding between suppliers and customers, leading to fair profits and high-quality products. This review suggested that future research focus on combining qualitative and quantitative methods and SCM practices and competitive advantage, sustainability performance, and organizational performance.

Keywords: Trust, Collaboration, and supply chain management practices

DOI: 10.7176/EJBM/16-6-01

Publication date: July 30th 2024