IT Governance Practices and Enterprise Effectiveness in Zimbabwe: a Case of a Zimbabwean Bank

Abstract

Proper IT governance practices in Zimbabwean enterprises have been implemented to some extent but most organizations are faced with the dilemma of finding the implementation too tedious or just beyond their capacity. However in organisations that are IT enabled like banks proper IT governance structures need to be put in place if the organization is to achieve a strategic advantage over competitors. The overall purpose of this paper was to find to what extent the implementation of IT governance practices impact on organization effectiveness and how these are influenced by enterprise leadership at boardroom level. The research was exploratory in nature. Senior management who have been with the organization for at least five years were interviewed or provided answers to written questionnaires, the findings show that senior management involvement in IT governance issues contribute immensely to enterprise effectiveness

Keywords: IT Governance, Zimbabwe, Banks