Impact of organization culture on Job satisfaction of employees in Insurance Industry

Abstract

This paper studies the role of organization’s culture on the job satisfaction of the employees belonging to the insurance industry of Sri Lanka. This study operationally defined culture in terms of supervisor support, communication, rules & policies and rewards & benefits. The data were collected through the distribution of a standardized questionnaire among 250 employees through a stratified random sampling. Validity of the scale was ensured using factor analysis and internal consistency was checked using chronbach’s alpha. Data was analyzed using correlation and regression analysis. The result shows that supervisor support and open communication make a significant impact on job satisfaction’s level (p <0.05). Whereas, rules and policies, rewards and benefits has no impact on the job satisfaction of the employees. Employee job satisfaction depends upon individual to individual nevertheless supervisor support and communication is not the only determinant of job satisfaction. Although this study is conducted in Sri Lanka but it’s the anticipation of the researchers that the result have a high degree of relevance on a wider scale. These findings have high relevance for organizational managers. Aspects of the way the organization is cultured affect how employees view their satisfaction with their jobs.

Keywords; Organization culture, Job satisfaction, Commitment and supervisor