A Study on the Leadership Styles of Bank Branch Managers and Its Relationship to Subordinates’ Job Satisfaction and Branch Performance with Special Reference to National Capital Region, India

Abstract

Leaders play a noteworthy role in edifying high-performing teams who have great levels of job satisfaction and organizational dedication. As businesses persistently progress and grow, the responsibility of a leader becomes more challenging and imperative .Effective leadership leads to competitive advantage for any kind of organization (Lado et al., 1992; Rowe, 2001; Zhu et al., 2005). In fact, a leader is responsible for not only leading but also providing followers with a sense of direction needed to accomplish organizational goals. The present study was conducted to study the leadership behavior of private and public sector bank managers. It attempted to understand managers’ perception about their own leadership behavior with the perception of subordinates regarding the managers’ behavior of leadership and its impact on branch performance and job satisfaction. Correlation and regression analysis were used in the empirical study. The findings reflected that the ‘Leader Effectiveness’ has a high and significant positive co-relation with ‘Branch Performance’ in case of both public as well as private sector banks. It also showed that ‘Branch Performance’ has a high and significant positive co-relation with job satisfaction in case of both public as well as private sector banks.

Key words: - Leadership, Banks, Job, and Job- Satisfaction, Branch Performance