European Journal of Business and Management

Arifin, Zainul

• Vol 6, No 19 (2014) - Articles
  The Effects of Service Quality and Corporate Rebranding on Brand Image, Customer Satisfaction, Brand Equity and Customer Loyalty (Study in Advertising Company at tvOne)
  Abstract  PDF
• Vol 6, No 26 (2014) - Articles
  The Influence of Corporate Governance, Intellectual Capital on Financial Performance and Firm Value of Bank Sub-Sector Campanies Listed at Indonesia Stock Exchange in Period 2008-2012
  Abstract  PDF
• Vol 6, No 25 (2014) - Articles
  The Effect of Transformational Leadership, Superior-Subordinate Relationship, Job Satisfaction and Willing Cooperation towards Organizational Citizenship Behavior and Employee Performance
  Abstract  PDF
• Vol 7, No 11 (2015) - Articles
  The Effect of Customer Relationship Marketing (CRM) and Service Quality to Corporate Image, Value, Customer Satisfaction, and Customer Loyalty
  Abstract  PDF
• Vol 10, No 12 (2018) - Articles
  Factors Affecting Customer Retention in the Banking Sector (Study on BRI Customer in East Nusa Tenggara, Indonesia)
  Abstract  PDF