Influence of Competency, Knowledge and Role Ambiguity on Job Performance and Implication for PPAT Performance

Abstract

This research discusses about the competency, knowledge and role ambiguity on job performance and the implications for PPAT performance. The method of research is used the descriptive analysis with using purposive sampling. Analysis tool used is SEM run with Lisrel software. This research found that influence of competency 0.38 knowledge 0.32, the influence of role ambiguity 0.45 against job performance. Influence of job performance on PPAT performance is 0,53. The analysis showed that the positive effect of role ambiguity on job performance greater than influence on the attractiveness of competency and knowledge.

Keywords: Competency, knowledge, role ambiguity, job performance