The Study of Effect of Social Capital of Staff on Creation of Organizational Citizenship Behavior

Abstract

Successful organizations are organizations that have experienced and efficient manpower; the individuals that do not spare any effort in order to achieve the predetermined goals. Presence of indicators in staff of successful organizations has brought the concepts such as organizational citizenship behavior into the field of science. In this study we are to examine how social capital of staff affects on creation of strengthening organizational citizenship behavior. The most important findings of the study are: 1. Social capital rate of individuals has a significant impact on organizational citizenship behavior of them. 2. The level of awareness of individuals has a significant impact on organizational citizenship behavior of them. 3. The extent of participation of individuals with each other has a significant impact on organizational citizenship behavior of them.

Keywords: Social capital, awareness, trust, partnership, organizational citizenship behavior (OCB)