A Research on the Impact of Perceived Enjoyment, Performance Expectancy and Effort Expectancy on E-Learning Continuance Intention

Nguyen Thi Lien Huong, Dao Hieu Trang, Ta Ha Hieu, Nguyen Nguyet Linh

Abstract


This paper investigates the relationship between perceived enjoyment, performance expectancy, effort expectancy and the intention of continuance usage of e-learning system. The research bases on UTUAT model with revised of independent variables due to impact of Covid-19. The widespread of the pandemic has forced governments to impose social distancing method for extended periods in most of the countries. Many activities were impacted including education which was forced to move to online mode to support continuous learning. Such powerful unforeseeable factor casted a significant impact on the use of e-learning system. Learners and teachers must use e-learning regardless of preferences, supporting opinions, essential equipment availability, internet connection stability, … In short, factors that were proved to prone impact on intention to use e-learning before in the UTUAT model such as social influence and facilitating condition are no longer applicable in the Covid-19 context. As the world is transiting into the “new normal” life after Covid-19 vaccine coverage is sufficient, the decision of continuing the use of e-learning mode become obvious for most education institutions and the learners as well. Research results shows that perceived enjoyment carries a positive impact on performance expectancy, effort expectancy and e-learning system continuance intention. In addition, performance expectancy also impacts e-learning system continuance intention in a positive way. This research found no statistical evidence of effort expectancy impact on e-learning system continuance intention.

Keywords: Perceived enjoyment, performance expectancy, effort expectancy, continuance intention.

DOI: 10.7176/JESD/13-10-04

Publication date:May 31st 2022


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