Introducing Key Performance Indicators: Perspective of Higher Education Performance Monitoring and Evaluation in Nigeria

Abstract

This article attempts to introduce, clarify and justify the application of key performance indicators, KPIs in the Nigerian higher education system in a changing complexity of global education where stakeholders’ accountability in educational performance is not only a culture but a global one. This paper also attempts to propose the use of key performance indicators as a deliberate measure for quality decision making and taking with a view to engendering operation excellence in education, continuous improvement giving the fact that most of the constructs in education are mostly in abstract forms and so, not directly measurable except through some concrete measures. Furthermore, giving the strategic position education as system and evaluators as professionals occupy in the recreation of the individuals specifically and the society in general in which the individual is supposed to be a positive change agent.