Effect of Job Satisfaction and Motivation towards Employee’s Performance in XYZ Shipping Company

Abstract

In the digital and globalization era which are demanding for tech progress. Human resources need to work more closely and concentration. Small errors can lead to fatal errors that result in high costs for the company. The loss of motivation at work influences employee satisfaction and have a negative impact on employee performance.Research was conducted on XYZ Shipping Company located in Kuningan, South Jakarta. The number of respondents in the study was limited to only 70 people from the marketing department, customer service, logistics, documentation, cashiers, financial and port agency services. Each division selected 10 people who have worked more than one year although still a contract employee.The purpose of this study was to analyze the effects of job satisfaction and motivation on employee performance. Data processing techniques used are Microsoft Excel for Windows, Statisical Social Package for Science (SPSS) for windows ver. 20.0. The analysis used regression analysis to analyze the effect of job satisfaction and motivation on employee performance on Shipping Company XYZ. Research approach using a quantitative approach is a closed form questionnaire distributed to 70 respondents and are equipped with qualitative data to get information through interviews with the leadership of the respondents. Data collected by a questionnaire using Likert scale.The regression equation showed job satisfaction and motivation influence on employee performance. Each job satisfaction and motivation better, it will produce a good performance. Tcount> t table, then Ho is rejected, meaning that job satisfaction and motivation influence on the performance of employees at XYZ Shipping Company. Tcount positive means if the positive influence job satisfaction and motivation increases, the performance of employees will also increase. In hitumg F value> F table (51.293> 3.134) maha Ho is rejected, meaning that job satisfaction and motivation of jointly affect the performance of employees at XYZ Shipping Company.The results of study proves that there is positive and significant correlation between job satisfaction and motivation to employee performance. This means that the better job satisfaction and motivation of employees, the higher the performance of employees and the other hand, if the provision of job satisfaction and motivation is low, it will lead to decreased employee performance.

Keywords: job satisfaction, motivation, performance, employee