In-Service Training and Higher Productivity: A Case of the Administrative Staff of UEW

Abstract

The achievement of the goals of every organization depends on the ability of its staff being given training and the availability of resources within the organization. The study, sought to determine whether the administrative staff of UEW are offered in-service training and if so, how had the in-service training increased productivity in UEW. This was verify as to whether indeed in-service training is the true factor that had propelled the progress of UEW to this far. Simple Random Sampling was used to select 100 administrative staff at Winneba and Ajumako Campuses as the sample units for the study. Self administered questionnaire was used to collect primary data from respondents.  The study found that, even though in-service training were done for administrative staff in the university, the training is not done at regular intervals. Those administrative staff who have had the opportunity to attend in-service training indicated that it has contributed to their growth and that of the University as a whole. The study recommended that the University must offer in-service training to its administrative staff annually, with regards to the various offices they work. This will improve their competencies and contribute to their growth and in the long run boost the output and image of the University.