Quality Assurance in Practice: Lessons Learned from AUN-QA Assessments in a Vietnamese Higher Education Institution

Abstract

This study examines how a Vietnamese higher education institution has engaged with the ASEAN University Network Quality Assurance (AUN-QA) framework through assessing one academic program. By analyzing the AUN-QA assessment report, the study identifies six key lessons learned: aligning program goals with the institutional vision, refining intended learning outcomes using the SMART framework, implementing constructive alignment, strengthening the link between assessment and outcomes, enhancing collaboration between the university and enterprises, and involving alumni. These insights demonstrate how external QA processes can foster internal dialogue, drive curriculum improvements, and improve institutional coherence. The findings also indicate that regional QA mechanisms serve not only as evaluation tools but also as catalysts for strategic development. The case adds to the growing literature on quality assurance in Southeast Asia by illustrating how structured feedback under AUN-QA can lead to purposeful reforms aligned with national priorities and institutional strengths. Recommendations are offered to foster a culture of quality, embed outcome-based education practices, and utilize stakeholder feedback for sustainable improvement.

Keywords: quality assurance, AUN-QA, higher education, institutional learning, Vietnam

DOI: 10.7176/JEP/16-8-01

Publication date: July 31^st 2025