Impact of HR Competencies on Employee’s Job Satisfaction

Abstract

This study examines the role of human resource (HR) competencies on employee’s job satisfaction in telecom sector of Islamabad and Rawalpindi, Pakistan. Less amount of literature is found regarding the impact of organization architect and trust management on employee’s job satisfaction. For this purpose, data was collected from employees of Pakistani telecom sector. It was concluded that organization architect and trust management have positive impact on employees job satisfaction. This study is limited to only one sector and only region of Rawalpindi and Islamabad was considered. This study may help the industrial practitioners in retaining their work force, and for enhancing commitment to their work and also, organization and trust management would lead the company to generate integrity, regard and support among workers.

Keywords: HR competencies; Social exchange relationship; Employee job satisfaction; Telecom sector.