Assesment of Information Technology Alignment on Business Performance: a Case Of Forex Bureaus In Nairobi County

Najib Abdirahman Wehliye, Arphaxad Nguka Owange, Henry Gommans, Gongera Enock George


Currently management effort by forex bureau firm in the adoption and implementation of information technology in the forex risk control, IT use in the forex bureaus is highly characterized with high financial performance and adhered to sales and profit objective. Inadequate practice of the use of IT in the foreign exchange risk management and shortcomings in human capital could have a possible direct relationship on the performance of forex bureaus.The aim of the study was to assess the information technology alignment on business performance: a case of forex bureaus in Nairobi County.The study was guided by the following four objectives:to asess the current practice of IT alignment on business performance in a case of Forex bureaus in Nairobi County, to deterrmine the oucomes that IT alignment on business performance had in a case of Forex bureaus in Nairobi County, to assess relationship between business strategy and IT strategy in enhancing business performance in a case of Forex bureaus in Nairobi County and to examine relationship between organizational structure and IT structure in promoting business performance in a case of Forex bureaus in Nairobi County.The researcher was carry out literature  review on other scholars findings in the areas of IT and specifically on alignment of IT to business performance. Empirical review guided by the research objectives and theoretical review such as system theory and IT diffussion theory. The researcher used the descriptive research design. The population of study was consisted of the 66 forex Bureaus in Nairobi County that are dully registered with Kenya association of Forex Bureau by 2013. However a sample of 60 respondents was engaged in this research. Primary data was collected using questionnaire and data analyzed using SPSS version17 and also presented in form of frequeny, percentages, mean and standard deviation tables. The researcher carried out the multible regression.

Key Words: Information Technology Alignment, Business Performance of Forex Bureaus in Nairobi.

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ISSN (Paper)2224-5731 ISSN (Online)2225-0972

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