Salient Issues in Building Better Employees

Abstract

This presentation wishes to look at policy capacity as a concept and an instrument in the hands of mangers and administrators for effectiveness in service delivery. The concept of policy capacity is

— complex and ambiguous, but is typically concerned with policy advising — specifically, the availability of high quality information, analysis and advice to support decision making. The new public management in Nigeria, like management in other countries of the World, needs to strengthen her capacity to develop policies that are people oriented and which are relevant for the realization of her mandate. The management also needs to establish and empower all the necessary organs of government to ensure that the right things are done for the provision of greater quantity and quality of goods and services for the greater majority of the populace.

The word Management will be used interchangeably with the word Government in this discussion.