Managing Technological Changes In The Public Service Sector: A Study of Anambra State Ministry Of Education, Awka

Abstract

This study focuses on the challenges of technological development in public service sector.  Technology is being marked as an engine for indigenous economic transformation and improved service delivery.  With a proper communication system which is seen as an instrument in the public service, there is a change of survival for the sector.  Technology has boosted better performance in various workplaces which transforms into better service delivery and efficiency, based on the findings of this research a conclusion was drawn that technology no doubt plays an important role in the development of public services sector.  Unfortunately it is also observed that there is still some loop holes which ought to be checked with the following recommendations: Managing the challenges of technological development in public service sector should be seen as an important determinant in the survival of any public service sector. Also advancement of new technological innovation should be encouraged and obsolescence and uncertainty should be encouraged.