Quality of Health Care in Bangladesh: A Study on Selected Upazila Health Complexes

Abstract

Quality of care is an overwhelming issue in the context of health services of developing countries including Bangladesh. Performance of health care professionals and institutions determines the quality of care provided by the health facilities which in turn depends on governance as well as factors like access, safety, equity, appropriateness, timeliness, acceptability, reliability, assurance, responsiveness and empathy of care providers, health improvement and continuity of care etc. Though the governance issues affect massively the quality of care, in this article, an attempt has been taken to explore the factors which affect quality of care in health sector of Bangladesh. This paper also identifies the problems threat towards providing quality of health care in Bangladesh. Finally, this study recommends some policy options to ensure quality care in health sector and thus a healthy nation. To conduct this research and achieve the above mentioned objectives, upazila health complexes, the part and parcel of the public health sector in Bangladesh, has been selected as a case.

Keywords: Quality Health Care, Public Health Sector , Upazila Health Complex