The Influences of Good Governance on Trust in Government: Case of Cambodia

Abstract

Good governance is very important factor to build the citizens ‘trust in government to provide the public service in each country. The dimensions of good government are rule of law, transparency, responsiveness, participation, equity, effectiveness and efficiency, accountability,  and Consensus Oriented in the exercise of political, economic and administrative authority (Punyaratabandhu, 2004).This paper is to illustrate examined some factors of good governance (rule of law, transparency, accountability, responsiveness and equity and inclusiveness ) which influence on citizens’ trust for serving public sector in Cambodia. This paper is participated with 400 respondents who were citizens (service recipients) participated in this study. The correlations and regression methods were employed in the IBM SPSS v.20. The study employed both online and face to face survey by which the determinants were examined in SPSS. The questionnaires were focused on in Battambang province.The majority of responses of participants were indicated that the determinants have the result as the following; Pearson’s correlation is indicated rule of law, transparency, accountability, responsibility, and equity and inclusiveness has strong relationship with citizens’ trust. Whereas, linear regression show that all direct effect to citizens’ trust as the value H1 (b =-.343 with t =2.54 with sig. =.011), H2 (b = .310 with t =3.924 with sig. =.000), H3 (b = 2.26 with t =11.94 with sig. =.000), H4 (b = -2.18 with t =-12.80 with sig. =.000), H5 (b= .826 with t =12.33 with sig. =.000).Regarding to rule of significant, it is seen that all determinants are the strongly predicting predicted variable which is highest strongly positive influenced and linear regression the H1 (rule of law p-value=.011) is rejected.

DOI: 10.7176/PPAR/10-11-08

Publication date: November 30^th 2020