Has Privatization of Public Owned Enterprises Improved the Quality of Workers in Tanzania: a Case of Swiss Port (T) Limited

Abstract

The study was conducted at Swissport offices located in Arusha and Dar es Salaam cities. The was carried out so as to establish whether privatization resulted into improvement of quality of work life among employees in privatized institutions using Swiss port as a case study. The study used more of qualitative approach was employed during the study. Findings indicate that there was a positive perception towards privatization of the public owned enterprises. The process led to formation of new management which employed new management styles that motivated employee to be efficient at workplace, provision of motivation such as high salaries, overtime payments, annual salary increase, payment of honoraria and payments of transport allowances. Recommendations were drawn to Swissport to extend her services to other areas such as harbours. Other privatized public enterprises had to adopt the Swissport’s salary scale, types of motivation provided to employees management styles and the reward system.

Keywords: SWISSPORT, public owned enterprise, privatization, quality of workers, participation