Impact of CSR Perception on Dimensions of Job Performance with Mediating Effect of Overall Justice Perception

Abstract

Despite the vast and multidimensional research conducted on the notion of CSR and its positive association with different external variables, very little focus has been given to study its influence on the employees’ attitudes and behavior which may further influence their job efficiency, job effectiveness, job quality and thus the overall job performance of individuals.  Therefore, this study aimed to empirically investigate the influence of CSR perception on the antecedents of Job Performance i.e. job efficiency, job effectiveness and job quality of employees with Overall Justice Perception as mediator. Data were collected in two different waves through questionnaires from three different organizations in Telecom sector of Pakistan. A total sample size of 217 was recorded. Results were measured through regression analysis and Preacher & Hayes (2008) macro for mediation. The results showed a weak but significant positive influence on Job efficiency, Job quality and Overall Job Performance. The overall justice perception was also found to be positively influenced by CSR as well as significant positive role of overall justice perception between CSR perception and Job Performance was found.

Keywords: CSR perception, Overall Justice Perception, Job Efficiency, Job Quality, Job Effectiveness, Job Performance