The Impact of Psychological Empowerment on the Effectiveness of Job Performance: A Field Study on the Jordanian Private Banks

Abstract

This research aims to identify the concept of empowerment and clarify its various dimensions and their impact, on the effectiveness of job performance in the banking sector. The research has been applied to a sample of 185 employees working at 9 private banks in Jordan. This study found that the degree of practice of employees to the dimensions of empowerment exceed the middle degree, while the level of effectiveness of job performance in these banks was high, as it showed the existence of a significant effect of the dimensions of empowerment (competence, impact) on the effectiveness of job performance, while the other two dimensions (choice, meaning) does not affect significantly in the effectiveness of job performance, the study also pointed to the existence of significant differences between the practice of employees to  empowerment according to the variables (experience, function, bank), and also indicate there are significant differences in the levels of effectiveness job performance, according to the variables (marital status, bank).

Keywords: Empowerment, Psychological, Job Performance, Effectiveness, Banks, Jordan.