Vol 6, No 32 (2014)

Table of Contents


A Model to Improve Service Quality through Integration of E-Government and Total Quality Management: A Field Study in the Jordanian Public Sector PDF
Haitham Ali Hijazi, Hanadi , Salameh 1-10
An Assessment of the Factors Affecting the Consumer Satisfaction on Online Purchase in Dhaka City, Bangladesh PDF
Nafisa Kasem, Nasrin Shamima 11-24
An Investigation into the Management of Vehicle Repair Garages in the Bolgatanga Municipality of Ghana PDF
Andrews Baba Agebure 25-49
Application of the Diagnostic Capability of SERVQUAL Model to an Estimation of Service Quality Gaps in Nigeria GSM Industry PDF
Samuel Sunday ELEBODA 50-61
Attitude of Muslim Female Students towards Entrepreneurship - a study on University Students in Bangladesh PDF
Taskina Binta Mahmud 62-71
Business Constraints and Potential Growth of Small and Medium Enterprises in Tanzania: A Review PDF
Robert Galan Mashenene, Joel Rumanyika 72-79
Effects of Organizational Culture on Employee Performance (Case Study of Wartsila - Kipevu Ii Power Plant) PDF
Lydiah Wairimu Wambugu 80-92
Factors Affecting Funding of Youth Group Enterprises in Kenya: A Case Study of Machakos Town Constituency PDF
Peter Njuguna Waichungo 93-98
The Impact of Customer Relationship Management on Customer Satisfaction in the Banking Industry –A Case of Jordan PDF
Zakaria Ahmad Mohmmad Azzam 99-112
Understanding the Factors that Influence Saving Decision among Small Business Owners in the Greater Accra Region, Ghana PDF
Raymond K. Dziwornu, Kingsley K. Anagba 113-120
Ghana’S Pension Reforms in Perspective: Can the Pension Benefits Provide a House a Real Need of the Retiree? PDF
. Obiri-Yeboah D. A, Obiri-Yeboah Hanson 121-132
Impact of Mergers and Acquisitions on Performance of Companies in Oil and Gas Industry PDF
Azeez Abdul, Ojenike J.O 133-138
The effect of Network Quality on Customer Retention Among mobile phone users in public Universities of Western Kenya Region PDF
Ronald Bonuke, Kennedy Ntabo otiso, Joel Chepkwony 139-144
Determinants of Attitude of Customers towards Usage of Islamic Credit Card: A Study of Graduate Students of Kolej Universiti Insaniah PDF
Sani Yahaya, Yusuf Haji-Othman 145-152
Socio-Cultural Factors and Financial Performance among Women Small and Medium Enterprises in Tanzania PDF
Annastazia Majenga, Robert Galan Mashenene 153-163
The Impact of Psychological Empowerment on the Effectiveness of Job Performance: A Field Study on the Jordanian Private Banks PDF
Omar Durrah, Naser Khdour, Samir Al-Abbadi, Naser Saif 176-188
Work Family Conflict, Jobstress and Job Performance (Case Study Spa Employee In Bali) PDF
Ni Kadek Suryani, I Wayan Gde Sarmawa, Made Wardana 189-195

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ISSN (Paper)2222-1905 ISSN (Online)2222-2839

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