Table of Contents
Articles
A Model to Improve Service Quality through Integration of E-Government and Total Quality Management: A Field Study in the Jordanian Public Sector | |
Haitham Ali Hijazi, Hanadi , Salameh | 1-10 |
An Assessment of the Factors Affecting the Consumer Satisfaction on Online Purchase in Dhaka City, Bangladesh | |
Nafisa Kasem, Nasrin Shamima | 11-24 |
An Investigation into the Management of Vehicle Repair Garages in the Bolgatanga Municipality of Ghana | |
Andrews Baba Agebure | 25-49 |
Application of the Diagnostic Capability of SERVQUAL Model to an Estimation of Service Quality Gaps in Nigeria GSM Industry | |
Samuel Sunday ELEBODA | 50-61 |
Attitude of Muslim Female Students towards Entrepreneurship - a study on University Students in Bangladesh | |
Taskina Binta Mahmud | 62-71 |
Business Constraints and Potential Growth of Small and Medium Enterprises in Tanzania: A Review | |
Robert Galan Mashenene, Joel Rumanyika | 72-79 |
Effects of Organizational Culture on Employee Performance (Case Study of Wartsila - Kipevu Ii Power Plant) | |
Lydiah Wairimu Wambugu | 80-92 |
Factors Affecting Funding of Youth Group Enterprises in Kenya: A Case Study of Machakos Town Constituency | |
Peter Njuguna Waichungo | 93-98 |
The Impact of Customer Relationship Management on Customer Satisfaction in the Banking Industry –A Case of Jordan | |
Zakaria Ahmad Mohmmad Azzam | 99-112 |
Understanding the Factors that Influence Saving Decision among Small Business Owners in the Greater Accra Region, Ghana | |
Raymond K. Dziwornu, Kingsley K. Anagba | 113-120 |
Ghana’S Pension Reforms in Perspective: Can the Pension Benefits Provide a House a Real Need of the Retiree? | |
. Obiri-Yeboah D. A, Obiri-Yeboah Hanson | 121-132 |
Impact of Mergers and Acquisitions on Performance of Companies in Oil and Gas Industry | |
Azeez Abdul, Ojenike J.O | 133-138 |
The effect of Network Quality on Customer Retention Among mobile phone users in public Universities of Western Kenya Region | |
Ronald Bonuke, Kennedy Ntabo otiso, Joel Chepkwony | 139-144 |
Determinants of Attitude of Customers towards Usage of Islamic Credit Card: A Study of Graduate Students of Kolej Universiti Insaniah | |
Sani Yahaya, Yusuf Haji-Othman | 145-152 |
Socio-Cultural Factors and Financial Performance among Women Small and Medium Enterprises in Tanzania | |
Annastazia Majenga, Robert Galan Mashenene | 153-163 |
The Impact of Psychological Empowerment on the Effectiveness of Job Performance: A Field Study on the Jordanian Private Banks | |
Omar Durrah, Naser Khdour, Samir Al-Abbadi, Naser Saif | 176-188 |
Work Family Conflict, Jobstress and Job Performance (Case Study Spa Employee In Bali) | |
Ni Kadek Suryani, I Wayan Gde Sarmawa, Made Wardana | 189-195 |
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ISSN (Paper)2222-1905 ISSN (Online)2222-2839
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