Analysis of Linkages between Logistics Information Systems and Logistics Performance Management under Uncertainty

Abstract

Logistics performance management has received more attention by government and organizations in recent years as it becomes the critical success factor of the supply chain. The study of logistics performance management in this paper aims to analyze dimensions and relevant factors of logistics information system (LIS) usage that affects logistics performance management under uncertainty. A survey was conducted on distribution activity and applied Technology Acceptance Model to extrapolate the intention to use LIS. Exploratory factor analysis and ANOVA were employed to examine the association among the dimensions that influent on LIS usage. A case study was taken from a large household product firm whose business survival depended on logistics performance. We analyzed various logistics activities to determine the associativity among these activities. As such, related linkages can be established for subsequent logistics performance monitor and improvement. Summary of findings and future work are reported.

Keywords: Logistics information systems; Logistics performance management; Uncertainty management; Technology acceptance model.