Effect of Conflict Handling Approaches on Team Performance: A Study on Higher Educational Institutes of Pakistan

Abstract

Educational Institutions intend to undergo multiple transformational alterations, hence, it is important to recognize and hold a grip specifically on those organizational factors that impact an employee’s performance. The purpose of this study is to develop a model of conflict handling approaches and its impact on team performance. By specifically focusing on education sector employees of Pakistan, the present study attempts to analyze the how team members mingle with the conflict through appropriate conflict handling approach and how the particular approach employed by team members effect the overall team performance. Data and individuals’ opinions collected from 240 employees in public and private education sector of Pakistan were analyzed. The sampling technique used is available sample approach. Findings show that conflict handling approaches in public and private education sector has a great influence on team performance and it shakes the performance of employees at a significant level.

Key Words: Conflict Handling approaches, Team Performance, Higher Educational Institutes.