European Journal of Business and Management
Impact of the Use of Monitoring-Evaluation Tools on the Performance of SME-SMI in Mali: Case of the Dashboard
Abstract
This article is based on a questionnaire intended for managers of SMEs-SMIs (Small and Medium Enterprise - Small and Medium Industry). Our research aims to study the impact of the use of a monitoring and evaluation system on improving the performance of SMEs and SMIs. More specifically, we focused our research on the use of the dashboard in SMEs and SMIs and its impact on overall performance. However, SMEs-SMIs located in Bamako were chosen during this research. The samples were made up of twenty-one SMEs operating in various sectors. Our results indicate that the use of the dashboard seems to have positive effects on the performance perceived by the respondents.
Keywords:Monitoring-Evaluation, Dashboard, SME-SMI, Performance
DOI: 10.7176/EJBM/14-6-02
Publication date:March 31st 2022
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ISSN (Paper)2222-1905 ISSN (Online)2222-2839
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