Quality Assurance and Internationalization in a Private University College

Abstract

This study examined quality assurance practice and internationalization in a private university College (Wisconsin International University College, WIUC) with the intention of improving teaching and learning especially for international students.  A descriptive design of cross-sectional nature was used. It explored from the views of respondents important issues that constitute learning satisfaction and ways to enhance effective teaching and learning especially for students.  One hundred (100) respondents who are international students completed the questionnaire.  Students viewed external and internal audits by the National Accreditation Board (NAB) and Quality Assurance and Institutional Relations Unit (QAIRU) of the WIUC respectively as essential to enhance quality. On student’s evaluation of lecturers, respondents agreed that appropriate feedback following evaluation is essential to facilitate student participation in future events. To assure quality and improve teaching and learning in the University College, respondents agreed that full engagement of students through the amount of time and effort put into teaching, learning and assessment as well as the commitment of more institutional resources, curricula and other learning opportunities are important to promote experiences that lead to more learning, satisfaction and successful graduation.

Key Words: Quality assurance, accreditation, institutional, assessment, satisfaction