Analysis of Management Practices in Lagos State Tertiary Institutions through Total Quality Management Structural Framework

Abstract

This research investigated total quality management practices and quality teacher education in public tertiary institutions in Lagos State. The study was therefore designed to analyse management practices in Lagos state tertiary institutions through total quality management structural framework. The selected public tertiary institutions in Lagos State were Lagos State University (LASU) Ojo, University of Lagos (UNILAG) Akoka, Michael Otedola College of Primary Education (MOCOPED) Inaforija, Epe, Federal College of Education Technical (FCET)Akoka, and Adeniran Ogunsanya College of Education (AOCOED) Oto-Ijanikin. A descriptive survey research design was adopted. A Total Quality Management practices and Quality Teacher Education Questionnaire (TQMP-QTEQ) was used to obtain data for the study. The structured questionnaire was administered on 905 academic and non-academic staff members and final year students of sampled institutions using purposive sampling technique. The questionnaire was content-validated using expert opinion method and Kaiser-Meyer-Olkin (KMO) statistics of sampling adequacy. In terms of the measure of reliability, the Cronbach’s Alpha values for the two major constructs of the study are satisfactory – quality teacher education (0.838) and TQM (0.879). Their Kaiser-Meyer-Olkin (KMO) statistics of sampling adequacy were equally above the acceptable standard of 0.7. The hypotheses were tested at the 5 percent level of significance. Among the findings is that there is a substantial, significant, and positive relationship between Total Quality Management practices and quality teacher education in public tertiary institutions in Lagos State (r = 0.695; p<0.05). The study also found that there is a significant positive relationship between Total Quality Management practices and quality teacher education in public colleges of education in Lagos State (r=0.315; p<0.05), and in public universities too (r=0.245; p<0.05) One of the recommendations of the study is that an effective quality management is required to be put in place in all the public tertiary institutions in Lagos state.

Keywords: total quality management practices, quality teacher eduaction, public tertiary institutions, Lagos state, management analysis, framework