Communication Channels as Implementation Determinants of Performance Management Framework in Kenya

Abstract

The purpose of this study to assess communication channels as implementation determinants of performance management framework In Kenya at Moi Teaching and Referral Hospital (MTRH). The communication theory was used to inform the study. This study adopted an explanatory design. The target sampled 510 respondents through simple random and stratified sampling Data collected was analyzed using descriptive and inferential statistical tools. Specifically Manova analysis, Correlation analysis, Factor analysis and SEMPATH model, with the help of SPSS /Amos model programme, were used to validate and test the hypotheses.  Results of hypothesis testing indicate that communication have a significant relationship with implementation of performance management. This was supported by a strong correlation between communication and implementation of performance management. The study established that communication determine employee relationship with the implementation of performance management framework. It was therefore recommended that, to effectively manage the implementation of performance framework, an organization should put in place: the right communication strategies

Keywords: communication channels, employees, performance management